Traverse's policy based notification engine enables
enterprises to reduce false alarms and escalate priorities as needed. Configuration
is easily done through a web based user interface, allowing users to configure policy
based notifications and actions as soon as Travers is installed. Users can aend an alert via email or alphanumeric pager, open a trouble ticket, send SNMP traps, reboot or restart a device or an application, and add new custom actions. Other features that reduce alarms and highlight the root cause of a problem include:
The multi-stage alarm engine provides policy based escalation capablity to send notifications based on how long a device has been in warning or critical condition. Additionally, users can:
Configure notifications based on time of day & day of week
Set up repeat notifications or single
Delay before notification to avoid notification on spikes
The actions and notifications engine determines if the cause of an alarm is
an upstream switch or router and identifies such problems automatically. The
engine uses complex heuristics to see if there are multiple paths to a downstream
subnet to avoid false suppression. Transient flaps are automatically supressed
to avoid false alarms so operations can get reliable visual indicators.
Coupled with Traverse's out-of-the-box auto-discovery for layer-2
and layer-3 devices and dependencies, the notification engine can determine if the cause
of a service or application being unavailable is the network layer itself, and
can suppress such alarms.
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Extensible Plugin Framework
The extensible plugin framework allows creating custom actions with high
level of sophistication using the open BVE API to query the state of other
devices before triggering an action.
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